The below policy outlines the types of information collect and recorded by Charlie Smith Design and how we use this.
If you have any additional questions about our Privacy Policy, please contact us at:
Charlie Smith Design
Studio 22, Royal Victoria Patriotic Building
John Archer Way, London SW18 3SX
+44 (0)20 8874 1244
info@charliesmithdesign.com
The information we collect
Charlie Smith Design collects information provided by users of the site who sign up for our newsletter or contact us from the website via email. Additionally, information is collected automatically about visits to our website (see ‘use of cookies’ below).
How we use the information
We use personal information collected via this website in these ways:
– To deal with your enquiries and requests
– To communicate with you about our services, projects and events
– To meet our contractual commitments to you
– To manage services we provide to you
We hold your personal data only for as long as necessary for the purpose it was collected, in line with our retention schedule.
How we protect your information
We strive to ensure that personal information you give us is treated securely. However, please be aware that communication over the internet is not secure and may route through other countries. The information you provide to us via this website may be transferred to countries outside the European Union (eg Google has servers in the US).
Use of cookies
Cookies are small files which are stored on your computer when you visit websites. They are used to help websites work more effectively. This website uses cookies to gather information using Google Analytics and may show footage hosted on third-party sites such as Vimeo or YouTube. Cookies in some cases are also used to display fonts correctly. You can change your settings in your browser to reduce or stop cookies from being downloaded onto your computer but it will limit your internet experience.
Who we share your personal data with
Your data may be shared with third-party suppliers and collaborators when working on projects. You will be notified beforehand if this is the case. Your data will never be sold for marketing or advertising purposes. If you sign up for our email newsletter your data (such as name and email address) will be shared and stored with a third-party provider, Mailchimp whose servers are in the United States. View the Mailchimp Privacy Policy for more information on how this data is used and secured. If you’re not satisfied with the Mailchimp Privacy Policy or unhappy with our use of an outside supplier for email marketing you can unsubscribe using the link in every email newsletter or contact the studio and ask to be removed. We may also need to share your data if legally required by the police or for regulatory reasons.
Links to other websites
Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.
What right do you have on your personal data
You have the right to ask for an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you and refrain from contacting you in the future. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
This document was last updated in January 2019